Frequently Asked
Questions

1. Where are you located and how can I reach you?

We are located in Brisbane, Australia. You can reach us by email, phone or via out fast and easy Live Chat system.

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2. How does the guarantee work?

Our Guarantee: Online in 5 days or it is free! If you do your part, we do our part, if we fail, you don’t pay a cent. So we won’t fail Just be aware that if you add extra services that need to be implemented in your standard website, the  deadline shifts accordingly. We also…

3. How many pages can my website have?

Your website can have as many pages as you want. There are 5 pages included in the basic packages, but because many business expand quick once they start presenting their business online, you can add on extra pages immediately or later down the track, for a small fee or yourself at no cost.

4. What is included in the basic packages?

The websites we offer include all the basics you need to get your business online: 5 Standard Pages, Room for your logo, Contact page with location map and Contact Form. The e-Store business also offers room for all your products and a shopping cart system with online payments. 20 products are included in the standard…

5. Are there any additional fees?

There are no additional fees in our package options. We are upfront about all the costs included.

You only pay extra if you opt for extra design and development services and the costs of those services which will be clearly displayed BEFORE you purchase these inclusions.

6. Do you create logos? I don’t have a logo. Do I need one?

Yes we create logos! Logos are the foundational element of a company’s branding strategy. Logos are a critical aspect of business marketing. As the company’s major graphical representation, a logo anchors a company’s brand and becomes the face of the company. For this reason, a well-designed logo is an essential part of any company’s overall…

7. Can you help with writing my website text?

Sure we can! We have content writers who can write all your copy for you. The advantage of using this service is that you’ll be sure your text is grammatically correct and also optimised for search engines.

Read all about our copy writing service here.

8. What if I don’t have any photos for my website?

We often use stock photos for businesses that don’t have their own photos. These stock photos look professional and are of a good quality. They are an additional cost if you choose to go this way.

Read all about the Stock Images service here.